Managing With Leadership & Employee Relations
"For Tribal Government Officials, Casino Management, Department Heads & Supervisors. "Your character qualities activate and empower your leadership ability - or stand in the way of your success!"
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COURSE DESCRIPTION
"*** Across the board tribal & casino managers and directors are faced with an identity crisis. Whether they’re new or have many years of experience, it makes no difference. Managers & Directors are having great difficulty keeping pace with the needs of today’s tribal workforce and at the same time remaining true to themselves.
*** The question is this: What is the most effective role for managers today? Is it to enhance productivity and get the job done? Is it to serve a leader, coach, counsler, facilitator, supervisor, mentor, or team leader? Or, is it a combination of all of the above? If so, how do you execute this most difficult assignment with a workforce that’s been weaned on self- expression and loose discipline?
*** The ever-changing workplace unfortunately has become a management minefield in Indian Country, baited with complex employment laws and issues. With this in mind, Montana & Associates presents this seminar to assist tribal & casino executives, managers and directors with skills that optimize employee relations and thier performance."
COURSE CONTENT
| I. | Learning the Laws of Leadership! |
| A. | Debunking any myths/Qualities of a Leader; |
| B. | Communicating like a leader; |
| C. | Building Confidence & Trust; |
| E. | Assigning & Delegating. |
| II. | SUPERVISING AS A TEAM COACH |
| A. | Training & Developing a Team; |
| C. | Growth means continuing Learning; |
| F. | Creating Realistic Job Specs; |
| G. | Managing telecommuters, subcontractors and the team. |
| IV. | DISCIPLINING EMPLOYEES |
| A. | Progressive Discipline; |
| C. | When Termination is Necessary; |
| V. | Twenty-One Qualities of a Leader |
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